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Bulbbot Privacy Policy

Last updated 2022/01/13

This document describes the privacy policy you agree to and accept by either i) Adding any of the bots listed below or ii) Being a member of any server using any of the bots listed below

This privacy policy applies to the following bots:

Bulbbot#1439 (868821693571932191)

Bulbbot Status#0811 (791051082892574750)

Mod Mail#9192 (791331386379993088)

Data Security and Storage

All of the data we store is encrypted and secure. The database is also password protected. Though reasonable steps have been taken to secure the user data, we cannot guarantee 100% security.

Automatically Collected Data

Automatically collected data is defined as information that is stored when the bot joins a new server or a user uses the bot.

  • Server ID of the server that the bot joined
  • Server name of the server that the bot joined
  • Bulbbot will store all message data (content, embeds, stickers and attachments) from the events it receives (meaning that the bot will need the read messages permsission in that channel to see those messages). This data is deleted after 30 days or if the server owner purges this data.

Explicitly Collected Data

Explicitly collected data is defined as information that is stored whenever a user invokes a command or modifies a configuration.

  • If a command is enabled or not
  • If a command has a different clearance
  • Blacklisted/whitelisted words/invites
  • Punishment related to each automod action
  • Role ID, if the server has auto roles/mutes setup
  • Channel IDs if the server have logging setup
  • When an infraction is created / when a tempban is created / when a tempmute is created
  • Moderator ID
  • Moderator tag (username + discriminator)
  • Target ID
  • Target tag (username + discriminator)
  • Reason for the infraction

Bulbbot#1439 (868821693571932191) also utilizes Sentry for error handling and tracking, see their privacy policy over here https://sentry.io/privacy/

The purpose for storing this data

Our bot tries to store as little information as possible but needs to store some data for the bot to provide basic functionality. Our bot enables each server to customize the bot to suit their server environment and setup. The server ID is stored as the main key to each server, making it possible for us to bind all of the rest of the data we store and be able to uniquely identify each config on each command/event execution We store the infraction data to make it easier for mods to more easily distinguish which users have infractions and have not. We also store the full user tag of both mods and targets to remove an extra API call to fetch the user tags.

Contact Information

For questions, comments, or any concerns regarding this policy or anything related to the information we store on the bot, feel free to join our support server https://bulbbot.rocks/discord and reach out to any of our main developers mrphilip#1337 (190160914765316096)KlukCZ#6589 (439396770695479297) or wakfi#6999 (193160566334947340) or contact our mod mail Mod Mail#9192 (791331386379993088).

Data Removal

⚠️ Please note that only the server owner can contact us for data removal.

❗ All server data is removed whenever the bot leaves/are kicked from a server.

Join our support server https://bulbbot.rocks/discord and contact our mod mail Mod Mail#9192 (791331386379993088) with the following template. Within 48 hours we will process your request accordingly.

If you don't know what an ID is see this support article https://dis.gd/findmyid on how to enable developer mode.

**Data Removal**
- **Server ID:** The server ID of the server you want to remove the data from
- **Category of data:** What data do you want us to remove, infraction data, settings, etc.
- **Other Information:** Any other questions/concerns you have.

Requesting a copy of the database data

⚠️ Please note that only the server owner can contact us for server database data.

❗ This copy will not include the message data of the server unless there is a very specific reason for needing it.

Join our support server https://bulbbot.rocks/discord and contact our mod mail Mod Mail#9192 (791331386379993088) with the following template. Within 48 hours we will process your request accordingly.

If you don't know what an ID is see this support article https://dis.gd/findmyid on how to enable developer mode.

**Requesting a copy of the database data**
- **Server ID:** The server ID of the server you want to the database data from
- **Other Information:** Any other questions/concerns you have.